Prepare, install and configure a StamPOS terminal.

Before installation

Confirm the Windows device is supported, fully updated and backed up. Record the computer name, Windows edition, receipt-printer model, payment-terminal arrangement and the StamPOS build being installed.

Obtain your installer and version-specific instructions directly through an official StamPOS channel. Do not install copies forwarded by another business or downloaded from an unofficial source.

Installation sequence

1. Verify the installer version and integrity information supplied with the release. 2. Run the installer using an authorised Windows account. 3. Allow only the network and local-storage permissions documented for that build. 4. Start StamPOS and record the displayed version. 5. Complete the initial administrator setup.

Initial configuration

Create the administrator account, then configure the business display name, receipt details, terminal identity, products, operators and supported hardware. Use individual operator accounts rather than sharing administrator access.

Connect your receipt printer

For a compatible Ethernet receipt printer, open Hardware & payments, select NETWORK_PRINTER and enter the Network printer IP and Network printer port (9100). Select Save settings, then Print test receipt. The network printer guide includes an example and cash-drawer instructions.

First validation

Complete a test cash sale, confirm the running tender and change calculation, print a test receipt, restart the application and confirm the sale and configuration remain available. Payment testing should follow the separate payments guide.

Backups

Before trading, establish a repeatable backup process and confirm that a backup can be restored on a test device. StamPOS should not be treated as the only copy of records until the backup and recovery process has been validated for the deployment.

Getting help

When reporting a setup problem, include the StamPOS version, Windows version, device name, hardware models, exact error wording and the steps already attempted. Remove unnecessary personal or payment information from screenshots and logs.