Support centre

Help with setup, operation and troubleshooting.

Start with the relevant guide below, or contact StamPOS with the application version, hardware details and exact error message.

Printer setup

Connect a network printer

Enter the printer IP and port 9100, print a test receipt and check your cash drawer. Includes a worked example and troubleshooting.

Setup

Getting started

Installation, first launch, configuration, validation and backups.

Hardware

Printers and terminals

Windows devices, receipt printers, cash drawers, networking and readiness checks.

Payments

Linkly EFTPOS

Purchases, refunds, interrupted outcomes, receipts and reconciliation.

Operations

Events and reports

Opening floats, cash-up, X/Z reports and multi-day event workflows.

Troubleshooting

Technician guide

Readiness checks, diagnostics, database maintenance and support evidence.

Email support

Request assistance

stampos@outlook.com

Include the StamPOS version, Windows version, hardware involved, transaction time and exact error wording. Do not send payment credentials, PINs or cardholder information.