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Include the StamPOS version, Windows version, hardware involved, transaction time and exact error wording. Do not send payment credentials, PINs or cardholder information.
Support centre
Start with the relevant guide below, or contact StamPOS with the application version, hardware details and exact error message.
Installation, first launch, configuration, validation and backups.
HardwareWindows devices, receipt printers, cash drawers, networking and readiness checks.
PaymentsPurchases, refunds, interrupted outcomes, receipts and reconciliation.
OperationsOpening floats, cash-up, X/Z reports and multi-day event workflows.
TroubleshootingReadiness checks, diagnostics, database maintenance and support evidence.
Include the StamPOS version, Windows version, hardware involved, transaction time and exact error wording. Do not send payment credentials, PINs or cardholder information.