Support centre

Help for setup, operation and troubleshooting.

The public support centre is being prepared alongside StamPOS 1.0.

Growing

Documentation

Installation, hardware, payments, events and technician guidance.

Planned

Troubleshooting

Guided checks for receipt printers, Linkly pairing, terminal recovery, database health and event preparation.

Planned

Support requests

A structured support request channel will be introduced before customers receive production builds.

Good practice

Before requesting help

Record the StamPOS build number, Windows version, affected hardware, transaction time and any visible error message. Do not publish payment credentials or pairing secrets.

In development

Linkly support data

StamPOS is being prepared to retain transaction references, session identifiers and accreditation-safe request and response evidence.

Contact

Contact StamPOS

View current business details and the planned customer contact channels.